Privacy Policy for Abbys Mobile Grooming

Last Updated: March 16, 2026

At Abbys Mobile Grooming, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile pet grooming services, visit our website, or communicate with us.

What Information We Collect

To provide you and your pets with the best possible service, we collect the following types of information:

Personal Contact Information: Your name, phone number, email address, and physical address (for mobile grooming visits).

Pet Information: Your pet’s name, breed, age, behavioral notes, and veterinary/vaccination records.

Payment Information: Credit card details or other payment methods (processed securely through our third-party payment processor).

Digital Data: IP address, browser type, and interaction data when you visit our website.

How User Data is Used

We use the information we collect strictly to operate our business and provide you with high-quality services. Your data is used to:

Schedule, manage, and fulfill your mobile pet grooming appointments.

Process payments and issue invoices or receipts.

Send appointment reminders, ETA updates, and service confirmations.

Respond to your customer service inquiries.

Maintain accurate records for your pet's health and safety during grooming.

SMS Opt-In Details

We use SMS messaging to send you important updates regarding your appointments (such as arrival times and scheduling changes) and occasional promotional offers.

Consent: By providing your phone number and opting in via our booking form, website, or in-person agreement, you consent to receive SMS messages from Abbys Mobile Grooming.

Message Frequency: Message frequency varies based on your appointment schedule and interactions with us. Message and data rates may apply.

Opting Out: You can opt out of receiving SMS messages at any time by replying STOP to any of our texts. For assistance, reply HELP.

Mobile Information Sharing Statement

We respect your inbox and your privacy. No mobile information, including phone numbers and SMS consent data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes. All sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Essential Cookies: Used to enable core website functionality like secure booking.

Analytics Cookies: Used to understand how visitors interact with our site, helping us improve our online presence.

You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our website.

Data Security and Handling

We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Digital records are stored on secure, access-restricted servers.

Payment processing is handled by compliant, secure third-party gateways; we do not store your full credit card information locally.

Only authorized employees who need the information to perform a specific job (like your groomer) are granted access to your personal data.

User Rights

You maintain control over your personal information. You have the right to:

Request access to the personal data we hold about you.

Request corrections to any inaccurate or incomplete information.

Request the deletion of your personal data (subject to certain legal and record-keeping obligations).

Opt-out of any marketing communications at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: +1 815-429-1272

Address: 9419 Elm Lane, Crystal Lake, IL 60014